sawyl: (A self portrait)
Despite myself, I found today's training course on the Bribery Act 2010 more interesting than expected.

Obviously written in response to the worst excesses of the arms industry, it casts its definitions of bribery and corruption impressively wide: not only is an offence to accept a bribe, but it is an offence to agree to accept a bribe; and, because the act deals in intentions rather than outcomes, it is an offence to attempt to obtain an advantage even if the expected advantage doesn't actually materialise.
sawyl: (Default)
ITIL foundation exam passed without any trouble, despite a nagging feeling that I don't really understand the material. W also passed with flying colours despite being so stressed that he couldn't sleep last night while a couple of the others on the course only got one answer wrong.

ETA: shortly after picking me up to go to the training centre, my colleague started to get stressed about his car. It was very sluggish and there were strange creaking and groaning noises. After 30 metres we reached the first roundabout. "I can't believe we've got to do this exam... and now the bloody car's going wrong as well!" I looked down and saw just what'd expected to see. "Um, you've still got the handbrake on, haven't you?"

ITIL Hell

Sep. 24th, 2012 07:20 pm
sawyl: (Default)
I'm on an ITIL course which, despite the best efforts of the trainer, must rank as the most appalling boring thing I've ever done. And I've still got two more days and an exam to go. Goodness only knows how I'm going to make it through without suffering some form of catastrophic mental breakdown...
sawyl: (Default)
This weeks xCAT course dragged a bit, partly due to a series of extremely embarassing clashes between one of the participants and the trainer and partly due to the nature of the content. I've now come to the conclusion that xCAT is a reasonable if limited product while NIM is crufty and suboptimal.
sawyl: (Default)
More GPFS training, this time focused on troubleshooting and problem diagnosis. Most of the information was familiar — check the network connectivity, query the waiters, test the health of the disc subsystem — but it was useful to see the information packaged up as a series of case studies and to see the commands in use.

Whenever I get asked to look into a GPFS performance issue, I tend to look at each end of the problem — the application performance, then the disc and network performance — and skip GPFS in the middle, just because the default logs are both spectacularly unhelpful and distributed over every node in the cluster. So having a chance to see IBM's diagnostic methods in action, to see just how much information is available via the mmdiag command.
sawyl: (Default)
Another seriously good webinar, this time hosted by the GPFS people. Not only were they willing to skip the basics and give us in depth stuff on our topics of choice, they also provided up with an excellent grounding in using filesets to partition the inode space, Panache/AFM global file system caching, and Perseus declustered RAID — all new technologies at v3.5. And as if all that goodness wasn't enough, our hosts were willing to get up before dawn — one of the participants was based in Oregon — in order to accommodate our timezone. Talk about an awesome dedication to duty.
sawyl: (Default)
Our Friday afternoon webinar on IBM's Toolkit for Event Analysis and Logging (TEAL) proved less successful than Tueday's on ISNM. We started late after being hit by a range of technical problems — the speaker ended up having to dial in from his cell phone — while the combination of the material and the time of day meant that engagement was somewhat suboptimal. But it wasn't a complete bust: some interesting points came up and some came out with the observation that if the interconnect is shared but the two TEAL instances are separate then some alerts may be duplicated by the separate instances will not be able to correctly identify neighbour down events.
sawyl: (Default)
Attended an excellent webinar hosted by one of the developers of IBM's ISNM software. The content was interesting and engaging, while the technology was surprisingly cooperative. The sections on the distributed nature of the various ISNM elements was particularly fascinating and I was also struck by the sheer good sense of integrating topological awareness in some of the tools, making it quick and easy to determine whether the interconnect has been wired up correctly.
sawyl: (Default)
As of this afternoon, I am now officially trained in fire safety. Having completed a slightly patronising on-line course, I now know what fire exit signs look like, what sort of fire extinguisher to use on what sort of fire, what a fire triangle is, and what not to do when the fire alarm sounds.

So, far so obvious, especially for those us with a background working in physical science labs, but I guess these things need saying. Most people in HPC remember the great NCEP fire of September 1999, which saw their C90 totalled after the fire department used dry powder extinguishers on the still running system — the consensus in Princeton, a week or two after the event, was that the methods used to put out the fire had caused far more damage than the original conflagration.

Still, I picked up a few interesting bits of info from today's course. I discovered that a clear desk policy is vital if fires are to be prevented from spreading. No big surprise this; I can't think of a single civil service safety or security course that hasn't recommended locking up documents as a universal cure for anything that ails you. I also learnt the temperature at which human muscle tissue starts to break down, which might come in handy if I decide to move into crime scene forensics or necromancy or something...
sawyl: (Default)
I've been reminded, thanks to the need to annotate lecture notes, of my near total functional agraphia. I seem to have lost whatever hold, however tenuous, I once possessed on the gift of writing and I've been forced to fall back on very slowly and painful lettering everything out in blocks capitals. All I can say in my defence is that if God had wanted us to write by hand, he wouldn't have given us the typewriter or the computer.
sawyl: (Default)
Course wasn't as bad as expected, thanks to the combination of a good instructor and bulk quantities of cheap but effective coffee/battery acid. As time went on and we learnt extra details about DiskXtender, I started to notice more and more similarities between DX and FileTek's StorHouse right down to Centera integration...
sawyl: (Default)
I'm not looking forward to my course tomorrow. Three days of nothing but DiskXtender. Splick! I'm hoping I'll be able to come up with a way to duck out after the first morning...

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